Frequently Asked Questions
Answers to common questions about ordering, receiving and activating keys.
whitemodz has been selling license keys since 2023. Card payments go through a PCI-compliant payment provider, so your card details never reach our servers. Reviews marked Verified buyer come from customers with a paid order for that product, and our Status page shows the current detection status of the products we track. If a key won't activate, contact us with your order number and we'll look into it under our Refund Policy.
You can pay by card (Visa, Mastercard and American Express), with PayPal or with cryptocurrency. The payment page shows which methods and coins are available for your order. Questions about paying? Ask us on live chat or Discord before you order.
Card payments are confirmed automatically, so your key appears on the order confirmation page and in your inbox straight away. PayPal payments are delivered as soon as the payment is matched to your order, and crypto payments once we've verified the transaction. If the email doesn't arrive, check your spam or junk folder.
First check that you copied the key exactly, with no extra spaces, and followed the setup steps in the product description. If it still won't activate, contact us with your order number. We'll investigate, and if the key turns out to be faulty, we'll arrange a replacement or another remedy under our Refund Policy.
Installation and usage instructions are available in each product's description. If you still need help, you can create a ticket on our Discord server.
Use the live chat on any page, open a ticket on our Discord server or email support@whitemodz.com. The chat shows whether our team is online; if nobody is, leave a message and we'll get back to you. Include your order number so we can find your order straight away.